Privacy policy
Your details, handled with care.
What we collect through this website, why, and how to reach us about it.
Last updated October 22, 2026
Who we are
This website belongs to Immaculate Interior Cleaning CLT, a home and commercial cleaning service in the Charlotte area. This policy covers information collected through this website. It does not cover other websites we link to.
Information you give us
When you request a free quote, we ask for your name, phone number, email address, city or area, how often you would like cleaning, the approximate square footage of your space, and, if you choose, the service you are interested in and any notes.
When you sign up for our newsletter, we ask for your email address.
If you call or message us directly, we receive whatever you choose to share.
Information collected automatically
This website does not use analytics, advertising or tracking tools, and we do not set cookies to follow you around the web. Like most websites, the service that hosts this site may keep standard technical records, such as your IP address, browser type and the pages requested, to deliver the site and keep it secure.
How we use your information
- To respond to your quote request and arrange your free in-person estimate.
- To provide and schedule the cleaning services you ask for.
- To send newsletter updates and offers, if you signed up.
- To keep this website working and protect it from misuse.
When we share information
We share your information only with service providers who help us run this website and our business, and only as needed for that work, or when the law requires it.
Other websites
This site links to our pages on Google, Nextdoor, Facebook and Instagram. Those websites have their own privacy policies, and we are not responsible for how they handle information.
How long we keep information
We keep your information only as long as we need it to respond to you, provide our services and keep our normal business records.
Keeping information safe
We take reasonable steps to protect the information you share. No website or email is completely secure, so please do not send sensitive personal or payment details through our forms.
Your choices
You can ask us to tell you what information we have about you, to correct it, or to delete it. You can also ask us to stop sending newsletter emails at any time.
Children
This website is meant for adults arranging cleaning services. It is not directed to children, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
Questions about your privacy? Call (980) 319-6826 or email [email protected].